WHO ARE WE AND WHAT DO WE DO?
Visionect LLC., Cesta v Gorice 30, 1000 Ljubljana, Slovenia is a B2B company founded in 2007. Visionect is the premier designer and developer of ultra-low-power digital display solutions created on electronic paper technology. Visionect’s mission is to empower people in public spaces to make better decisions by delivering more relevant, timely information, supported by digital displays easily installed in locations impossible before.The company is known for its JOAN room scheduler and the Place & Play product line.
WHICH DATA OF YOURS (YOUR COMPANY’S) DO WE PROCESS?
Personal data, or personal information, means any information about an individual from which that person can be identified (please also see a more detailed definition of personal data as defined by the GDPR). It does not include data where the identity has been removed and by which we (or any other person) are not able to identify specific individual (anonymous data).
We may collect, use, store and transfer different kinds of personal and/or other related data about you or your company (hereinafter together referred to as the: “data”) which we have grouped together as follows:
We do not collect or otherwise process any so-called “special categories of personal data”, which according to the GDPR include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.
Also, the website is not intended to be used children or minors (person under 18) and we do not knowingly collect data relating to children or minors.
HOW IS YOUR (COMPANY’S) DATA COLLECTED?
We use different methods to collect data from and about you (your company) including through:
Direct interactions. You may provide us your [Identity, Contact and Financial Data] by:
Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data and/or Aggregated Data about your equipment, browsing actions and patterns. We collect this data by using cookies and other similar technologies as explained below in the “Cookies” section.
WHY WILL WE USE OR OTHERWISE PROCESS YOUR (COMPANY’S) DATA?
We have set out below, in a table format, a description of all the ways we plan to use your (company’s) data, including personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at email@example.com if you need more details.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer (creating an account on Visionect Software Suite plug-in) and providing supported services, including updates, etc. by e-mail||
||Performance of a contract – order (executed purchase of product / service) concluded with you;|
|To process and deliver your order including:
|To manage our relationship with you which will include:
|To administer and protect our business and this website and products and services (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);||
|To use data analytics to improve our website, products and services, marketing, customer relationships and experiences;||
||Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy);|
We use the following cookies:
Some of the cookies we use are internal, some of them external (third party) cookies. You can find more about the individual cookies we use here:
|WooCommerce||Used so that cart data can be found in the database for each customer. No personal information is stored with these cookies.||wp_woocommerce_session_0f3e761e45bb76d2d16d9bf97a6045ba|
|Used to distinguish users across browsing sessions for Google Analytics, but cannot identify unique users across different browsers or devices. Has an expiration of 2 years.||_ga|
|Used to distinguish users and has an expiration of 24 hours.||_gid|
|Used to throttle requests and has an expiration of 10 minutes.||_gat|
|Hotjar||Used to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||_hjIncludedInSample|
|MailChimp||Used to get statistics about site usage.||mailchimp_landing_site|
|Youtube||Used to store user preferences and other information, in particular preferred language, the search results to be shown, and whether or not Google’s SafeSearch filter should be turned on.||PREF|
|Used to measure user bandwidth to determine whether the new player interface is displayed or the old.||VISITOR_INFO1_LIVE|
|Used by the YouTube video service on pages with embedded YouTube video||YSC|
|One of the main advertising cookies on non-Google sites, stored in browsers under the domain doubleclick.net.||IDE|
HOW CAN YOU UPDATE, REMOVE OR EXCERSIE OTHER RIGHTS WITH REGARDS TO YOUR PERSONAL DATA?
You can update, remove and/or exercise other rights related to your personal data (as specified in detail below) at any time by contacting us at firstname.lastname@example.org. We will respond as soon as we can and will follow up on your request within 14 days at most.
Also, if you do not like to receive our newsletter or other content e-mail, including updates and marketing material e-mails, you may at any time unsubscribe any time with the “unsubscribe” link within any e-mail you receive from us. We will be sad to see you go, but we respect your privacy.
The rights you may exercise with regards to your personal data:
Please keep in mind that certain personal data:
HOW DO WE PROCESS YOUR PERSONAL DATA?
We would never sell, share, or otherwise unlawfully use your personal data by disclosing them to any third party controller unless you provide us with your explicit consent as required by law, or we have a legal basis and/or obligation to do so.
Your personal data (and other data as well) is processed by our highly qualified employees and internal subcontractors that are required to execute confidentiality and data processing agreements and must at all time comply with our personal and confidential information policy. We ensure they are provided with proper data security training during the onboarding process. Each of them receives an account (secured by a strong password) which allows them to access the corporate e-mailing system, other software systems and selected databases.
We also use external subcontractors, third-party service providers (data processors), for processing your personal data (for example e-cloud hosting services for storage, etc.). The ones established in the EU operate in compliance with GDPR. Nevertheless, many of our external third parties’ service providers are based outside the European Economic Area (EEA) so their processing of your personal data involves a transfer of data outside the EEA. Whenever this happens, we enforce a similar degree of protection by ensuring at least one of the following safeguards is implemented:
Nevertheless, this website or web-platform for use of our products and services may include links to third-party websites, plug-ins and applications (for example, PAYPAL and/or credit card payment service providers, etc.). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party data processing activities and are not responsible for their privacy policies.
HOW LONG WILL YOU USE OR OTHERWISE PROCESS MY PERSONAL DATA?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
HOW DO WE SECURE YOUR PERSONAL DATA?
We take security of your personal data (and your or your company’s other data) very seriously!
We store majority of our data using e-cloud based solutions. Numerous studies have established that data stored in the cloud is less likely to be lost, deleted or leaked than data stored on a personal computers and/or other type of personal hardware. We make sure all our data we collect and process is fully encrypted at rest and in transit, by employing state-of-the art firewall and backup technology.
We also make sure our business premises are located in adequately secured buildings, which conform to established security standards. Physical access is controlled and monitored with the following safety measures: transponder card controlled interior door, limited access to on premise server rooms, surveillance systems (alarm, motion detectors, etc.), etc.
We established security measures presented above based on our best knowledge and experience in the field of data security. Notwithstanding, in case of any legislative and/or business requirements changes, we are ready to implement additional measures as soon as possible.
ARE WE ABLE TO NOTIFY ALL THE PARTIES CONCERNED IN CASE OF ANY DATA BREACH?
Yes. Any such data reach will be notified in accordance with Article 33 of the GDPR without undue delay (where feasible, not later than 72 hours after having become aware of it) to the parties concerned as well as to the supervisory authority competent in accordance with Article 55 of the GDPR.
WHICH PERSONAL DATA REGULATION DO WE COMPLY WITH?
© 2018 VISIONECT LLC. ALL RIGHTS RESERVED.